MSS Security are in a position to deliver a professional and reliable service at the most competitive rates.
We provide professional, trained Door Supervisors who are experienced in delivering and implementing your requirements to a high standard. MSS Door Supervisors manage thousands of customers every week on behalf of our clients, and may be the first and last people your customers see at your venue; they will feel relaxed by the polite and respectable manner in which our Door Supervisors operate.
The main requirement for Door Supervisors is Customer Service skills. We have a training program for new recruits, this consists of a mentor system that pairs new recruits with Door Supervisors that have been with the company for over five years. This ensures consistency and continuity of service, as our Door Supervisors are all on the job trained in our policies, procedures and standards and know what our clients expect from our service.
All our operatives adhere to British Standards BS:7960:2016 and follow our company’s ‘Code of Conduct for Door Supervisors’.
Using MSS Security for the provision of Door Supervisors as an ACS company your venue will receive:
- Dedicated Management Team available 24/7
- Venue Survey
- Risk Assessment
- Method Statement
- Log Books
- Incident Books
- Assignment Instructions
- Radio Communication Equipment
- Tally Counters
- Customer Care Signs